Frances Cole Jones
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“That’s Not a Terrible Idea…”
Are You Doing New Things in an Old Way?
Here and Wow: (Big) News from the Wow World
Feb 18, 2016
WWBD? (What Would Beyonce Do?)
Hello, hello, This morning, I read an interesting blog post about time management that included the following line: “We all have the same number of hours in the day as…
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Feb 11, 2016
The Art of Charm (Handily Packaged for Ease of Use)
Hello, hello: A few weeks ago, I had the (amazing) opportunity to appear as a guest on The Art of Charm. We had a terrific discussion, during which I had…
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Feb 4, 2016
I Screwed Up. Now What?
I recently received a note from a client who had turned in a (self-described) “sub par work product.” Despite the fact that this was an aberration his boss was having…
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Jan 28, 2016
Second that Emotion: What to Do After You Get Pounced On
Recently, a client had the experience of being lambasted by a colleague. His colleague was furious but the circumstances were fixed: my client couldn’t give him what he wanted. In…
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Dec 17, 2015
Stop Saying “Sorry” If You Want to Say “Thank You”
As you know, the majority of the time I write my own blog posts—after all, that’s what you signed up for. Every now and then, however, I bump into something…
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Nov 23, 2015
The Power of ‘Assigning Praise’ (In Other Words, Say “Thanks”)
With the national holiday of ‘thank you’ just around the corner, it seemed an appropriate time to take a moment to consider the power of this simple phrase. Thanks (pun…
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Nov 19, 2015
Beware Boardroom Bullying
As many of you are doubtlessly aware, bullying isn’t something that happens only in our classrooms: bullying occurs in our boardrooms with surprising frequency. The tricky bit about it happening…
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Nov 12, 2015
Fire Yourself: What to Do When You Don’t Know What to Do
Every now and then is it possible you have a bad day? A day when you’re grumpy, forgetful, bored, lazy, or just…intractable? Alternatively have you ever had the experience of…
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Nov 6, 2015
My Brand is “Situation”
This past weekend, I went to see the new Sandra Bullock film, “Our Brand is Crisis” because, well, I had to know: it’s (very loosely) what I do. Why very…
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Oct 30, 2015
I said “Explain” You heard “Defend”—Now What?
This past Monday I was working with a client who was making a choice I found…..mysterious. Given that, I asked, “Can you explain your thinking to me?” To which he…
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How to Wow
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