Tag: Frances Cole Jones

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Nov 23, 2021 “I Made a Mistake” vs. “I Made a Bad Decision” This past August, The New Yorker published an article on a support group for white-collar criminals. The piece offers a lot to consider, but the thing that’s been taking up… Read More
Nov 18, 2021 “That’s Not a Terrible Idea…” As those of you know who have been on the Wow journey for a while, the nuances of language live large for me. Today, I’d like to look at a… Read More
Jun 24, 2021 “Is There Anything Else I Should Be Asking You?” Recently, I was listening to an interview on NPR. At the end of the session the interviewer said, “Is there anything else I should be asking you?” This struck me… Read More
Jun 17, 2021 You Can Be Gold to Them Thar People If you were a fan of Bugs Bunny growing up (and, really, who wasn’t?) you might remember Yosemite Sam saying, “There’s gold in them thar hills.” You might also remember… Read More
Jun 10, 2021 Expectations: Set Them Up So They Work For You Many of us have heard the phrase, “Expectations are resentments waiting to happen.” and this is certainly true if they are unspoken. (Should you doubt me, don’t articulate your expectations… Read More
Jun 3, 2021 Read Between the Signs As face-to-face meetings become more commonplace it seemed like a good time to talk about the importance of paying attention to the body language of your pitch target, lunch date,… Read More
May 27, 2021 “You’re Such a Bad Dog…” I imagine some of us have had the experience of having a friend’s dog jump on us while its owner coos, “Oh, you’re such a bad dog… you’re the very… Read More
May 20, 2021 Are You Living Between “When” and “Then”? This past week I was speaking with a client who was feeling….Let’s say ‘disgruntled’ with her situation at work. As we talked through how she might proceed she said, “Look,… Read More
May 13, 2021 “Why Are You Doing It That Way? Vs. “Can You Tell Me Why You’re Doing It That Way?” As those of you who’ve met me surely know, I have a lot of ideas about how things ‘should’ and ‘shouldn’t’ be done—mostly, that things should be done exactly the… Read More
May 6, 2021 Make ‘Let’s Stay in Touch’ a Reality As we emerge from our pandemic cocoons, meeting and greeting one another and getting caught up on the business of our business, I’m guessing (hoping!) there will be exuberance in… Read More

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