Frances Cole Jones
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Tag: business etiquette
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“That’s Not a Terrible Idea…”
Are You Doing New Things in an Old Way?
Here and Wow: (Big) News from the Wow World
Jun 16, 2016
Temper, Temper: What to Do When Your Boss Is a Hothead
This past week I received an email from someone who had just begun a new job—and discovered on day two that her boss had a temper. (Apparently another staff member…
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Jun 9, 2016
“I’ll Know It When I See It”: a.k.a. What to Do with a Know-It-All
Last week I had the opportunity to be the keynote speaker at the National Jewelry show in Las Vegas (a.k.a. JCK). As is my habit, I opened up the floor…
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Feb 4, 2016
I Screwed Up. Now What?
I recently received a note from a client who had turned in a (self-described) “sub par work product.” Despite the fact that this was an aberration his boss was having…
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May 14, 2015
“Yes” is also a Complete Sentence (Or, How I was “Fingered by the Lord”)
Many of us know the phrase, “No is a complete sentence”. Brought into popular consciousness as a method for reminding us that it’s OK to set boundaries to protect ourselves,…
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Apr 23, 2015
Have a Gossip Buddy
Ah, office gossip! Sometimes it seems like the only reason to go to work. And I don’t think I”m alone in finding scurrilous joy on hearing a delicious bit of…
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Mar 23, 2011
Post Emily Post: When Sharing Isn’t Caring
From our earliest years parents, teachers, and child-friendly TV touted the benefits of sharing— leaving us with memories of the “good sharers” (Held up as examples for the rest of…
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Feb 22, 2010
How to Wow With Your Voicemail
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Jan 21, 2010
More Worst Business Phrases
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How to Wow
What is yoga therapy?
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