Frances Cole Jones
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“That’s Not a Terrible Idea…”
Are You Doing New Things in an Old Way?
Here and Wow: (Big) News from the Wow World
Apr 23, 2020
Whether it’s Zoom or Live, YOU are the Show
OK, you have your technology in-hand and your presentation honed. You’re done, right? Not so fast. As noted in How to Wow, people retain approximately 7% of what you say.…
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Apr 2, 2020
Do’s and Don’ts for Home Office Professionalism
Do’s and Don’ts for Home Office Professionalism Now that the majority of us are working from home, I thought I’d send along a quick list of do’s and don’ts for…
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Mar 26, 2020
Present Your Best VIRTUAL Self – Starting Now
These days we are all in the midst of a lot more online meetings and presentations. How can you present your best (virtual) self in these situations? One way is…
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Jan 30, 2020
“When You Water Down Truth, You Water Down Transformation”
I spent this past weekend in Los Angeles doing more communication/ partnership work with the lovely and talented Alison Armstrong. One of the many things she said that made me…
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Jan 23, 2020
“That’s Not a Terrible Idea…” Don’t Let a Tepid Response Push Your Hot Button
Recently, I was working with a client who—in response to a suggestion I made regarding how he might move forward—said, “That’s not a terrible idea.” While my internal reaction was…
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Jan 16, 2020
Clarifying is Critical: How Clarifying Questions Can Alleviate Stress and Offer Control
This past Wednesday I had the pleasure and privilege of speaking to students at my Alma Mater. (See photo above) Among the many topics we covered was the importance of…
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Nov 7, 2019
The Formula for Effective Feedback
How many of you have suffered when giving others feedback—either because you worry about how it will land or because you have tried in the past to mixed results? You…
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Oct 31, 2019
Forget Their Shoes—Put Yourself in Someone Else’s Chair
Last week, I received another great email via the “Ask a Question” button on my site. My correspondent had been moved to a new position—after being promised a promotion in…
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Oct 24, 2019
Need to Help Others (or Yourself) Problem Solve? Listen Like a Rubber Duck
As my lovely and long-suffering marketing assistants can attest, my relationship with technology is love/hate (at best….) That said, I love learning new ways to help others solve problems, so…
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Jun 6, 2019
“It’s not a choice.” Or, The Gentle Art of Laying Down the Law
Yesterday, I had the opportunity to sub for a friend who teaches nursery school (FYI: I am qualified to do this. I began my career as a nursery school teacher.…
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How to Wow
What is yoga therapy?
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