The Eyes Have It Last week, I went out to California to tape a segment for the Hallmark Channel (hence the fancy photo that accompanies this post). One of the concepts they found most… Read More
Every Saint Has a Past and Every Sinner Has a Future. While I wish I could claim I came up with the title to this post myself, this quote comes from the indomitable Oscar Wilde. Why am I writing about this… Read More
Stop Saying “Sorry” If You Want to Say “Thank You” As you know, the majority of the time I write my own blog posts—after all, that’s what you signed up for. Every now and then, however, I bump into something… Read More
Unsubscribe: A Cheap & Cheerful Way to Survive the Holidays Recently, I’ve been fostering my illusion of control by unsubscribing madly from countless email lists to which others decided I should belong. (Honestly, I ordered one thing from you four… Read More
The Power of ‘Assigning Praise’ (In Other Words, Say “Thanks”) With the national holiday of ‘thank you’ just around the corner, it seemed an appropriate time to take a moment to consider the power of this simple phrase. Thanks (pun… Read More
Beware Boardroom Bullying As many of you are doubtlessly aware, bullying isn’t something that happens only in our classrooms: bullying occurs in our boardrooms with surprising frequency. The tricky bit about it happening… Read More
Fire Yourself: What to Do When You Don’t Know What to Do Every now and then is it possible you have a bad day? A day when you’re grumpy, forgetful, bored, lazy, or just…intractable?  Alternatively have you ever had the experience of… Read More
My Brand is “Situation” This past weekend, I went to see the new Sandra Bullock film, “Our Brand is Crisis” because, well, I had to know: it’s (very loosely) what I do. Why very… Read More
I said “Explain” You heard “Defend”—Now What? This past Monday I was working with a client who was making a choice I found…..mysterious. Given that, I asked, “Can you explain your thinking to me?” To which he… Read More
The Devil’s on Email This past weekend, I did a Wow-show. Among the questions I got was, “How can you use email effectively?” My answer went on for awhile…. Below, the highlights, the gist,… Read More