How to Avoid an Introduction Malfunction (Which also Works for Toasts and Eulogies) This past week I had the pleasure of being part of my 14th “ACE Awards”. (ACE stands for Accessories Council Excellence and the awards are given to designers who have… Read More
When You’re Ready for Your Close Up Greetings from Iowa! I write from America’s heartland where I’ve been doing a bit of Wow-presenting.  Everyone here has been wonderfully welcoming—and Iowa is b.e.a.u.t.i.f.u.l. (See photo, above.) It’s been… Read More
Crate Train Your Brain As those of you know who have trained a dog, putting them in their crate – when done correctly—is a terrific tool for helping them feel safe. To quote the… Read More
Are You the Psychopath in the Office Next Door? This past week I had a terrific time doing a presentation skills seminar for a client. Among the topics covered: presenting oneself in person, on the telephone and electronically…..at which… Read More
“You Can Trust Me”…I Trust You NOT Over the past few weeks, I have been dealing with a number of different service providers: cable companies, curtain manufacturers, washing machine purveyors…handling a few first-world “problems.” Because I live… Read More
It’s Better to be a Good Boss than a Bad Friend: 3 Lessons About Communication (and Leadership) As you know, I have clients across a spectrum of industries. Among them, many in the ‘beauty space.’ If you’re in the beauty-know, you have likely been following the results… Read More
Baffled by Others’ Choices? You HAVE to Consider that They Can’t Read Your Mind This past week, I left a note for my handyperson requesting that he install glass shelves in my bathroom. When I returned home, I found them positioned as above….. Between… Read More
Want to Make Your Dreams Come True? Budget Your Time Like It’s Money This past week I was offered a job as a Senior Executive within a firm I admire. They came to me offering lots of flexibility—I could arrange my time and… Read More
Wow, What a Week of Apologies! Let’s Take a Look at What Worked—and What Didn’t. If you’ve been paying attention to the news, you know it’s been a week of public apologies: multiple executives at Starbucks have spoken up in response to the public outrage… Read More
“Pick Your Brain” & Other Phrases I Never, Ever Want to Hear Again This past week I had the great pleasure of being asked to speak by a longtime client-turned-friend. Our 10+ year friendship allowed us to move quickly through top-layer business and… Read More