Frances Cole Jones
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“That’s Not a Terrible Idea…”
Are You Doing New Things in an Old Way?
Here and Wow: (Big) News from the Wow World
Apr 28, 2022
Is Your Office a Reality Show?
Last week I discussed why there is no such thing as ‘impersonal’ conflict resolution. This week I received the below conflict resolution query: “What are some examples of when conflict…
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Apr 21, 2022
“It’s Not Personal…” Um, Yes, It Is
“It’s Not Personal…” Um, Yes, It Is A client recently asked what to do about a colleague who was taking a work conflict personally. “But it is personal,” I responded. …
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Apr 14, 2022
B(e) O(n) S(ame) S(ide)
I was recently asked by a client, “What traits evoke executive presence?” I love questions whose answers vary wildly depending on who is doing the answering. While I await…
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Apr 7, 2022
This is Not an Excuse. It’s an Explanation.
As I mentioned in my last post, answering questions is one of my great joys which is why I was so happy when a client asked, “How can I avoid…
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Mar 31, 2022
Notes from the Slap Heard Around the World (Or, How Mr. Rock Avoided Being Triggered and You Can, Too)
Last week I had the opportunity to interact with a live audience, which made me happy; taking questions in real time is one of my favorite activities. One question I…
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Mar 24, 2022
The Forgiveness Rainbow (Because Forgiveness is Rarely Black and White)
It’s funny how topics arrive in batches. A few weeks ago, everyone was having difficult conversations. This past week everyone seems to be talking about forgiveness: at work, at…
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Mar 17, 2022
Stevie Wonder Might “Just” Have Been Calling to Say He Loves You…. For the Rest of Us? It’s Just Not a Great Choice
Stevie Wonder Might “Just” Have Been Calling to Say He Loves You…. For the Rest of Us? It’s Just Not a Great Choice Many of you reached out to me…
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Mar 10, 2022
Truly. Not Your Friend
One Word (Truly) Dilutes Your Message As someone who is almost entirely aural (i.e., My primary intake pathway is my ears…) I am highly sensitive to noise. When this…
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Mar 3, 2022
Powerless is Not Helpless
(I.O.W. “Do What You Can, With What You’ve Got, Where You Are”) Many of you are likely familiar with the quote, “Do what you can, with what you’ve got, where…
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Feb 24, 2022
February: the Most Difficult Month…?
T.S. Eliot wrote that April, with its on-again-off-again promise of spring, is the cruelest month. My theory is that February is the most difficult. Why do I think this? Because…
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How to Wow
What is yoga therapy?
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