Put On Your Listening Ears (Or, “Emails that Make Me Insane”) As those of you who are Judge Judy fans know (and if you’re not yet one, I recommend you become one post haste—she’s hilarious and clear), plaintiffs and defendants alike… Read More
“The Big Reveal”: How a Classic Piece of Movie Magic Can Help Your Presentation This past week, I had two clients working on very different presentations. One, a police investigator, had to speak to a roomful of public defenders about the uses (and potential… Read More
Exit Through an Open Door I took a train from NYC to Albany last week. When we stopped in Yonkers the conductor announced, “Please exit through an open door.” When I heard this, my first… Read More
Are You Working with an Emotional Hoarder? How to Tell and (More Importantly) What to Do About It As I understand it, the television show “Hoarders” has a rabid following. I haven’t watched it (I vacuum out my toaster oven…that’s a different kind of show…) but previews give… Read More
WWBD? (What Would Beyonce Do?) Hello, hello, This morning, I read an interesting blog post about time management that included the following line: “We all have the same number of hours in the day as… Read More
The Art of Charm (Handily Packaged for Ease of Use) Hello, hello: A few weeks ago, I had the (amazing) opportunity to appear as a guest on The Art of Charm. We had a terrific discussion, during which I had… Read More
I Screwed Up. Now What? I recently received a note from a client who had turned in a (self-described) “sub par work product.”  Despite the fact that this was an aberration his boss was having… Read More
Second that Emotion: What to Do After You Get Pounced On Recently, a client had the experience of being lambasted by a colleague. His colleague was furious but the circumstances were fixed: my client couldn’t give him what he wanted. In… Read More
The Eyes Have It Last week, I went out to California to tape a segment for the Hallmark Channel (hence the fancy photo that accompanies this post). One of the concepts they found most… Read More
Every Saint Has a Past and Every Sinner Has a Future. While I wish I could claim I came up with the title to this post myself, this quote comes from the indomitable Oscar Wilde. Why am I writing about this… Read More