Hello Wow-types,

I received lots of feedback on last week’s post. Many of you loved the idea of not having to educate others about how they could be less hideous.

A few of you, however, thought I might be over-reacting—that it might be possible to look past the condescension and the contempt and whatnot.

I agree it would be possible if one critical element were added:

Gratitude.

Unfortunately, in this case, no matter how frequently a job is done correctly/as requested gratitude is non-existent.

I’m not talking about a lack of bouquets of flowers, handwritten cards, or thoughtful emails I am talking about a lack of basics:

• “Good job.”
• “Well done.”
• “Great work.”
• “I appreciate you.”

Even, “Thank you,” does not appear to be part of the lexicon.

But—as those of you know who work for people who are quick to acknowledge your efforts—these seemingly small phrases make all the difference in the world to your willingness to continue to show up and give things your best shot.

Should you doubt me, pick a day—any day—and make a point of thanking anyone and everyone who helps you. I don’t care how small their effort might seem to you. I guarantee you will see their face light up.

(And right now there are more opportunities than ever to thank those around you. I promise that a quick “I so appreciate you working,” will make all the difference in the world to your grocery store staff/road works team/UPS driver.)

Why? Because gratitude is like grease….It helps everything and everyone work more smoothly.

For more on the power of “Thank you,” take a look at “The Love You Take = The Love You Make”